Terms of service

1. Introduction

Welcome to https://flora.tech. By using our website, you agree to these Terms of Service. Please read them carefully. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

• Eligibility: You must be at least 18 years old to use this website.
• User Accounts: You may be required to create an account to access certain features. You are responsible for keeping your account information confidential.
• Prohibited Uses: You agree not to use this website for any unlawful purposes, or to infringe upon the rights of others.

3. Intellectual Property Rights

All content on this website, including text, images, logos, and software, is the property of Flora.tech or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from this content without express written permission.

4. Disclaimer of Warranties

This website is provided “as is” without any warranties, express or implied. Flora.tech does not guarantee the accuracy, completeness, or timeliness of the information provided.

5. Limitation of Liability

Flora.tech will not be liable for any damages arising from your use of this website, including direct, indirect, incidental, punitive, and consequential damages.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising from these terms or your use of the website will be resolved in the courts of [Your State/Country].

7. Changes to These Terms

Flora.tech reserves the right to update or modify these Terms of Service at any time. Your continued use of the website following any changes indicates your acceptance of the new terms.

Refund Policy

1. General Refund Policy

At Flora.tech, we strive to ensure your satisfaction with our products/services. If you are not entirely satisfied with your purchase, we’re here to help.

2. Refund Eligibility

• Products: To be eligible for a refund, the product must be returned in its original condition within 30 days of purchase. Proof of purchase is required.
• Services: Refunds for services will be provided if requested within 14 days of the initial service date, provided that the service has not been fully performed.

3. One-Year Warranty

All products purchased from Flora.tech come with a 1-year limited warranty. If your product develops a defect within one year of purchase, we will repair or replace it at no additional cost. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

4. Non-Refundable Items

• Custom or personalized items
• Downloadable software or digital products
• Gift cards

5. Refund Process

• Contact Us: To initiate a refund, please contact our customer service team at [customer service email] with your order details.
• Processing Time: Refunds will be processed within 7-10 business days after we receive the returned product or approve the refund request.
• Payment Method: Refunds will be issued to the original payment method used for the purchase.

6. Exchanges

If you need to exchange a product, please contact us within 30 days of purchase. We will arrange for an exchange of the item, subject to availability.

7. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Changes to This Policy

Flora.tech reserves the right to modify this Refund Policy at any time. Changes will be posted on this page and will become effective immediately upon posting.